Meet Our Team!

Patient Services Coordinator

After many years spent helping patients in the human healthcare field, Donna wanted to make a change. She’d always wondered what it would be like to work hands-on with animals, and she decided to take a leap of faith! She couldn’t be happier with her choice. Donna is proud to help the area’s pet parents and animal companions as a Patient Services Coordinator.

A native of Atlanta, Georgia, Donna joined the Oak Hill Animal Hospital team in September of 2019 after transitioning from a job in human emergency medicine. Her favorite part of every shift is the face-to-face interactions with pet owners and their furry, tailed, or scaled companions.

When she’s not at work, Donna likes cheering on the University of Georgia’s football team and doting on her own pets at home. She has three rescued cats — Anastasia, Kudjo, and Kirby — as well as a Yorkie puppy named Little Debbie.

Lead Veterinary Assistant and Practice Manager

Despite a lifelong love of animals, Ashley didn’t initially set out to work in the veterinary field. In fact, she stumbled into it quite unexpectedly while in between jobs. Fortunately, Dr. Mac saw something in Ashley and decided to take her under her wing, training her from the ground up and supporting and encouraging her growth from an entry-level role to a practice manager. It’s been an incredible journey that continues to this day!

A lifelong lover of the great outdoors, Ashley spent several years with the Georgia Department of Natural Resources — Wildlife Division working with exotics and birds of prey before switching gears and pivoting to veterinary medicine. She joined the Oak Hill team in September of 2011 and hasn’t looked back since! Professionally, Ashley loves the fact that every day brings something new to learn. As she’s moved from veterinary technician to a management role, Ashley has found that sharing her knowledge with new team members gives her a renewed sense of purpose.

Outside of the clinic, Ashley resides with her husband, Mike, and her bonus son, Luke. Together they have quite the zoo, including a gentle German Shepherd named Butch, a goofy Belgian Malinois named Bailey, a blanket-stealing Chihuahua named Poppy, and Walter – Ashley’s heart dog. Most of Ashley’s spare time is spent with family, cheering on her beloved Georgia Bulldogs, or attending Luke’s marching band events.

Bookkeeper (Himalayan cat pictured)

Sandi has been enjoying the company of pets nearly all her life, so she knows just how valuable animal companions are to the families of the area. She’s thrilled to be able to use her analytical and mathematical skills to improve the lives of others — four- and two-legged — every day! Sandi serves as the clinic’s bookkeeper.

Sandi is originally from Arizona and has been involved with the financial community since her time serving in the United States Army. She further developed her skills by earning a degree in mathematics, and she has served military service members as a tax consultant. Sandi joined the Oak Hill Animal Hospital family in April of 2015 in order to combine her passion for animal care with her knack for numbers, and hasn’t looked back since. Her favorite part of the job is working alongside a team of compassionate animal lovers just like herself!

Sandi and her husband have seven children and six grandchildren. Currently, they live with a rambunctious feline friend named Libby who tends to act more like a dog than a cat. When she isn’t spending quality time with family or enjoying Libby’s antics, Sandi likes staying active in her church community, practicing yoga with her husband, and quilting.

Keke grew up somewhere in the state of Georgia. She came to Oak Hill Animal Hospital in January 2020 as an unwanted runaway from a broken home. When her microchip was scanned and her previous owner declined to take her back, Keke officially became the clinic cat and has since been promoted to the prestigious role of CFO (Chief Feline Officer).

When she’s not busy napping or eating, Keke oversees the day-to-day operations of the treatment area, usually from high up on her shelf. Her family consists of her clinic girls and boys. Keke’s hobbies include showing up when the team arrives and seeing them off in the evenings so that she can have her lobby time to sit in the window or the bottom of the door and watch the world pass by.

Jesika has been part of the Oak Hill team since March 2025, bringing with her a lifelong passion for animals. Before joining the clinic, she worked with a professional dog show handler, where she helped manage the kennel and groomed show dogs—especially loving her time with the elegant Afghan Hounds.

As a Veterinary Assistant, Jesika’s days are full of variety. She cares for the boarding pets, ensures their comfort through feeding, cleaning, and bathing, and assists the veterinary team during exams and treatments. She also plays a key role in keeping the clinic clean, stocked, and running smoothly.

What Jesika enjoys most about her work is meeting the wide variety of animals that come through the door and being part of a small clinic where the team already feels like family.

Outside of work, Jesika is a dedicated mom of seven children and seven dogs. She enjoys gardening, cooking (with some culinary training under her belt!), and foraging for wild mushrooms. She also brings a special spark to Mondays at the clinic by celebrating quirky national and international holidays—like National Junk Food Day or Ice Cream Day—to lift team spirits and create joyful moments.

When Victoria was a child, she recalls having a strong connection with animals. They always seemed to love her as much as she loved them! When her beloved grandmother passed away a few years ago, her legacy inspired Victoria to pursue her passion. Not surprisingly, it was the perfect fit!

Prior to joining the Oak Hill Animal Hospital team, Victoria had been working in human medicine – specifically, the dental industry. After pivoting to the veterinary field, she immediately fell in love with the environment and knew she’d made the right decision.

Victoria lives with her fiancé and their blonde Yorkie mix, Lady. Despite having recently been rescued, Lady has already learned how to sit, lay down, and play fetch. She loves to chew her toys and be cuddled by her humans. In her free time, Victoria enjoys listening to music, reading literature, and writing poetry.

Austin joined our team in August 2024 and brings with her a strong background in veterinary medicine and client education. She holds an associate’s degree in veterinary technology and has experience working in small animal practices, emergency clinics, and even in management roles.

As a Licensed Veterinary Technician, Austin is passionate about overseeing anesthesia during surgery and finds fulfillment in monitoring patients throughout their procedures. She also has a special interest in wound care, enjoying the process of helping pets heal and improve through proper treatment. Recently, she has begun exploring nutritional support, studying how diet and wellness go hand in hand to enhance pets’ overall health.

Austin is Fear Free Certified, helping to reduce stress and anxiety for pets during their visits, and RECOVER CPR certified, giving her critical skills in emergency care situations. One of her proudest accomplishments is achieving her veterinary technician license, which allows her to make an even greater impact in the lives of patients and their families.

Motivated by the opportunity to make a difference for those who cannot advocate for themselves, Austin takes pride in her role not only in patient care but also in educating pet owners to ensure the best outcomes.

Outside of the clinic, Austin enjoys spending her time reading and relaxing with a good book.

With Oak Hill since April 2025.

Shannon brings a wealth of experience and a passion for exotic medicine to the Oak Hill team. A graduate of Gwinnett Technical College with an associate’s degree in veterinary technology, she is also a licensed Registered Veterinary Technician with advanced training in dentistry and a deep background in emergency care.

Before joining Oak Hill, Shannon worked with a wide range of animals at Zoo Atlanta and spent time in both small animal practices and emergency clinics. Her passion for exotic species led her to participate in reptile-related field studies and even coauthor a chapter on snakes in a veterinary technician textbook — a testament to her knowledge and dedication.

At the clinic, Shannon works closely with the doctors to support patient care and treatments, particularly for exotic pets. She finds deep fulfillment in providing gold standard care and seeing how it improves a pet’s quality of life — especially watching young patients grow and thrive over time.

Outside of work, Shannon enjoys traveling with her son and sharing her love of animals with others. For over 15 years, she operated a reptile rescue and used it as a platform to provide educational programs for both children and adults, helping strengthen the human–animal bond through knowledge and compassion.